The standards are designed to complement, not replace, state laws and regulations governing the operation of senior living communities. Argentum expects that the list will change, contract or expand as necessary in the future, to reflect industry trends.
The 12 standards of phase one:
Consumer disclosure — Providers will make available a consumer-friendly disclosure document to prospective residents.
Resident rights — Providers will, to the extent possible and appropriate, support resident rights of choice, independence, dignity and privacy.
Resident-centered care — Residents and their families should have an active role in determining the services they receive.
Infrastructure — Communities will be designed to enhance resident safety.
Staff training and qualifications —Providers will hire staff with the appropriate skills and training to meet resident needs.
Programming — Residents will be provided a wide range of activities reflecting their interests.
Medication delivery — Providers will have systems in place for the safe delivery and, if applicable, administration of medication.
Quality improvement — Providers will embrace quality assessment and improvement in their operations, to continuously improve the quality of care and quality of life for their residents.
Dining — Communities will offer nutritious dining options reflecting resident dietary needs and choices.
Regulatory compliance and enforcement — Operators will adhere to all applicable state laws and regulations.
Workforce — Providers will treat their employees with respect and offer them an equal opportunity for career advancement.
Memory care — Communities caring for residents with cognitive impairments will be staffed and designed to meet these residents’ unique needs.